Delivery and order tracking
Delivery and order tracking

Delivery times and costs

You will receive your Bohtie before 20 working days from the receipt of your order.
So don’t wait too long to place your order to receive it in time for your event!
Shipping costs are free for any shipment in the Montreal region (H1 *, H2 *, H3 *, H4 *, H5 *, H6 *, H8 *, H9 *).
Additional fees apply for all other postal codes in Canada.
However, we pay the delivery costs with the purchase of $ 200 of products on our store.

Track the delivery of my order

After your purchase, you will receive an email with your Bohtie’s invoice. This means that we have taken your order well and that it is being designed.
Once the product is ready to send, we will send you a new email to inform you that we have just sent it to you, with the tracking number of your Bohtie.
If you want to track your package, take your tracking number and refer to the Canada Post site to track your package.

My package is lost

Contact bohwood customer service by email at [email protected].

My package has been returned to shipping

If your bohtie returns to our workshop, we will not be able to redirect it, it will be automatically reimbursed within 7 working days from the date of receipt at our premises.

Exchange an item

We do not make standard exchanges on our site.
For a new size, another model or another color, simply repeat the order on our shop!